Eazyjungle
Webhosting and Services, Registered Privacy
Policy
Last Updated: May 29, 2021
Eazyjungle Webhosting and Services is committed to protect
your privacy and support a safe online experience for ourselves and for our
clients. This Privacy Policy describes the information we collect from our
clients/customers and how we use it. Eazyjungle Webhosting and Services follow
any relevant data protection regulations that may apply in the regions we operate
in. By using our (Eazyjungle Webhosting and Services) website and/or services,
you consent to the data practices described in this Privacy Policy.
1. Coverage of this Privacy Policy:
2.
What
Information We Collect:
We collect information from you in order to
deliver services that you may purchase and to monitor and improve the customer
experience on our website. The data collected may include your name, email
address, postal address, telephone number(s), billing information such as
credit card numbers or information about your Paypal account. It may also
include marketing preferences, survey and contest responses, and information
you provide through online chats, telephone calls, and support tickets with us.
Our services are intended for business use, and We does not knowingly market to
or collect personal information from people under the age of 18.
3.
How We Collect
Your Information:
We collect personally identifiable information in a variety of ways,
including but not limited to: online order forms,
online chats, telephone calls, market research surveys, and customer support
tickets.
Certain information about your computer hardware and software may also
be automatically collected through tools such as Google Analytics or through
third-party webhost management software. This information can include your IP
address, browser type, domain names, access times, and referring website
addresses. We may also collect information from third parties as required in order to provide you with products and services.
Please keep in mind that if you directly disclose personally
identifiable information or personally sensitive data through our website blog or
social media pages, this information may be collected and used by others.
4.
How We Use
Your Information:
We use the
collected information as described in #3 ways more than one including but not
limited to:
a. Provision of Services:
We collect
and use your personal information to operate the We website, to deliver the
services you have requested, and to inform you of other products or services
available from us and our affiliates. This includes sharing your information
with trusted third parties, although We DO NOT SELL any of your
personal information to any third party. If you elect to use a
service that enables you the ability to import your personal contacts or
related information, we will not use this information for commercial purposes
except to provide that service.
b. Third-Party Services:
We offer
certain products and services in conjunction with or through trusted partners,
sponsors, and affiliates (“Third-Party Services”). These services may be
available for an additional fee, or they may be included for free or as a
portion of a larger bundle of services. In order to
properly set up these services (and, where needed, integrate them with any
services you may have), we may need to share certain information you have
provided to us with these Third-Party Services. For example, installation of
SSL Certificate in your domain/website, setting up of your domain name with
domain name registrar. For payments or other monetary transactions, we must
share your personal information (specifically your billing information) with
our payment processor. In all cases, we share only information that is required
to set up and operate these services. Third-Parties
are not permitted to use, keep, or share your data except for the specific
services they have been contracted to provide
Should We become part of a merger, acquisition, business
reorganization, or any other change of control, your personal information will
be included in our sale of business assets. This means that it could be shared
with our new owners, or with a new business that we acquire. If this happens, we
will make reasonable efforts to notify you and inform you of any choices you
may have about the information you shared with us.
d.
Analysis of Web
Traffic and Web Use
We keep track of the websites and pages our
customers visit in order to determine popularity and
possible improvement in our services. This data is used to deliver customized
content and advertising within our customers whose behaviour indicates they are
interested in a particular subject area. Data may also be used to determine the
effectiveness of promotional campaigns and advertising.
e. Customer Service and Relationships:
We may use
information to improve communication with customers. In this process, we may contact
you regarding services you have purchased from us to deliver information,
updates, notices of functionality changes, upcoming payments, and planned
service maintenance. We may also contact you with newsletters, announcements,
and special offers we think you may find valuable. You can withdraw your
consent to receive these communications at any time. We may display targeted
advertising to you.
f. Customer Service and Relationships:
We may use
information to improve communication with customers. In this process, we may contact
you regarding services you have purchased from us to deliver information,
updates, notices of functionality changes, upcoming payments, and planned
service maintenance. We may also contact you with newsletters, announcements,
and special offers we think you may find valuable. You can withdraw your
consent to receive these communications at any time. We may display targeted
advertising to you.
g. Legal Obligations:
We and our affiliates, trusted partners, and
sponsors may be required to disclose or process any personal information we
collect in order to comply with legal, regulatory, and law-enforcement requests
(like court orders or for taxes), especially to protect us, our customers, or
the public.
h. Information for Domain Registration:
If you choose to register your domain name through
our services/website, personal information collected during your purchase must
be provided to the registrar responsible for processing your request, as per
the registrar’s rules and the rules set out by the Internet Corporation for
Assigned Names and Numbers (ICANN) and/or the relevant domain name registry. This
information goes into a searchable database (WHOIS). Access to WHOIS
information may be limited but you can help protect yourself by opting out of
displaying your personal information through the purchase of a Domain Privacy
service (some domains are not eligible for this service).
5. How We Store and Protect your Information:
The data we collect is stored on contracted self and/or partially
managed dedicated servers located primarily in Canada and regulated by the respective
data centers and/or Service Providers. We host our servers with reputable
server e providers where such data centers or server providers follow Personal
Information Protection and Electronic Documents Act (PIPEDA). We secure the
information we collect on servers in a controlled, secure environment. We
maintain safeguards to protect against unauthorized access, use, modification,
and disclosure of this data. Where possible, we use industry-standard SSL
encryption when communicating your data. We also ensure that all customer
websites have free access to SSL certificates from“Let’s Encrypt.” However, no
data transmission over the Internet or wireless network can be guaranteed 100%
secure. While we strive to protect your personal information, there are
security and privacy limitations of the Internet which are beyond our control.
Information and data may be viewed or tampered with in transit by a third
party, despite best efforts. We are not liable for any security breach and
leakage of information beyond our knowledge and control.
6. How We Retain your Information:
We will retain your personal information for as long
as your services are active with us. Once your last service has been cancelled,
We will:
a.
Retain certain information
stored directly on the hosting server for 40 days.
b.
Data stored by third-party
services may be retained for shorter or longer periods depending on the
service; please contact us for details on specific services.
c.
Retain certain information
stored in other systems for up to 7 years for potential auditing purposes,
financial reviews by Canada Revenue Agency, and to enable us to maintain accurate
business, tax, and financial records.
d.
We may retain personal
information longer in order to comply with specific legal requests or
obligations. When personal information is no longer required, we will ensure it
is deleted.
7. How Transfer your Information:
If you visit our website(s)
from a country other than the country in which our servers are located, your
communications with us may result in the transfer of information across
international borders. This may also happen if you telephone us or start an
online chat. In all cases, your information will be handled under the terms of
this Privacy Policy.
8. How Can You Change Your Information:
You may request
access to review, update, and correct any inaccuracies in your personal
information by contacting us from “Client Account Page” or by emailing us
at support@eazyjungle.com. We may ask you to
provide personal information in the form of answers to security questions in
order to verify your request. You can also access and update much of your
personal information through our Dashboard in the My Profile section. Please
ensure you always keep your contact and billing information current with us. You
also have the right to request that we delete your personal data. We will honor
the request to the extent possible under our legal and contractual obligations.
Please keep in mind that deleting your data may stop your services from working
properly or not work at all.
We may use
“cookies” to help personalize your experience at our website or for our
services. A cookie is a text file that is placed on your hard disk by a web
page server. Cookies cannot be used to run programs or deliver viruses to your
computer. Cookies are uniquely assigned to you and can only be read by a web
server in the domain that issued the cookie to you. if register at our site or
subscribe to our service, cookie helps us recall your specific information on
subsequent visits. Some cookies are necessary for our sites to work properly,
such as the cookies which indicate you have successfully logged into your
account.
10. Indirect Use of
Your Information:
Our customers may collect data from people who visit their sites,
regardless of whether a purchase is made. Our customers are responsible for
ensuring they are complying with all legal and privacy regulations in their
respective jurisdictions. We do not have a direct relationship with our
customers’ visitors or users. If you would like to make any requests regarding
personal information that has been collected by our customer, please contact
them directly. This applies to any kind of request, whether to access, correct,
amend, or delete information. If the customer asks us to remove any personal
information, we will respond within thirty (30) days. You may be able to access
other websites that have links on our website(s), where you can purchase
products and services or register to receive materials or new product updates.
In many of these cases, you will be asked to provide personal information such
as your name, email address, or other contact information, or credit/billing
information. If you complete an order or provide personal information to a
website or service that is not provided by us, we has
no control over the third party’s use of any personal information. We therefore
have no responsibility or liability for the manner in which the organizations
that operate such linked websites may collect, use, disclose, secure, or
otherwise deal with your personal information. We provide these links to other
websites as a convenience to you, and linked websites will have separate and
independent privacy policies.
11. Information sharing via Social Sign-In:
We may provide you with the ability to log in to your account using
social media services such as Facebook, Google+, or Twitter. If you choose to
use this feature, the service you select will prompt you for your consent to
share some personal information. We will store that information in order to
give you access to your account. f you no longer want to use social sign-in,
you can disable it in your Client area Dashboard.
12. Updates of This Privacy Policy:
We reserve the right to modify this Privacy Policy at any time and
without any notice. Please check back regularly to make sure you are aware of
any changes and to stay informed of how we are protecting your information
13. How to Contact US:
We can be reached by email (support@eazyjungle.com) , or by writing us
at : 128-515 Mcwillie Avenue, Saskatoon, SK-S7S1K8.